Return & Refund Policy

At Hamdas Beauty, we want you to shop with confidence. We carefully inspect and package every order before it is shipped.

Damaged or Defective Items

We only accept returns and provide refunds for products that arrive damaged or defective.

If your order arrives damaged or defective, you must contact us within 7 days of receiving your order at by.hamdas@hotmail.com.

Please include:

• Your order number

• Clear photos of the damaged or defective product

• Clear photos of the packaging, where applicable

Once we review and approve your request, we will provide instructions for returning the product.

Returns or Exchanges

Once the returned product has been received and inspected, we will notify you of the outcome.

If the return is approved, we will arrange a replacement or exchange for the damaged or defective product, subject to availability.

We do not offer refunds.

Returns for Other Reasons

We do not accept returns or provide refunds for reasons such as change of mind, incorrect selection, dissatisfaction with the product, or simply no longer wanting the product.

Due to hygiene and safety reasons, opened or used beauty products cannot be returned.

Important

Returns or refund requests made more than 7 days after delivery will not be accepted.

For any questions regarding returns or refunds, please contact us at by.hamdas@hotmail.com.